July 11, 2023 6:02 AM PDT
Updating Windows apps prevents mistakes and boosts productivity. QuickBooks, like other Windows apps, requires regular updates. However, these updates can sometimes lead to issues. QuickBooks Error Code 12029 mostly occurs while downloading QuickBooks Desktop and payroll updates. This post will uncover the causes behind Error 12029 and provide effective solutions to help you resolve it.
What is QuickBooks Error Code 12029?
In most cases, QuickBooks will report QuickBooks Error Code 12029 when it cannot connect to the server. You may get an error notice, "A network timeout occurred" or "Cannot connect to QuickBooks Payroll." It is essential to diagnose the issue correctly before attempting to fix it.
Possible Causes of Error Code 12029:
Internet Connectivity Issues:
- Firewall or security settings are blocking QuickBooks access to the internet.
- Proxy server misconfiguration interfering with communication.
- Weak or unstable internet connection.
Incorrect SSL Settings:
- Misconfigured Secure Sockets Layer (SSL) settings can cause communication problems with QuickBooks servers.
Network Time-Out:
- Slow response from the server can lead to a network time-out error.
Internet Explorer Settings:
- Improper settings within Internet Explorer can affect QuickBooks internet connectivity.
Solutions to Fix QuickBooks Error Code 12029
Here are some troubleshooting steps you can follow to resolve the payroll error code 12029 in QuickBooks:
Solution 1: Check Internet Connectivity and Firewall Settings
- Ensure that you have a stable internet connection and can access other websites.
- Temporarily turn off the firewall and antivirus software to check if they block QuickBooks.
- Add exceptions to the firewall for QuickBooks processes, both inbound and outbound.
- Re-enable the firewall and antivirus after making the necessary changes.
Solution 2: Verify Proxy Server Settings
- Press "Windows + R" and type "inetcpl.cpl" in the Run dialogue box, then press Enter to open Internet Properties.
- Go to the "Connections" tab and click "LAN settings."
- If you use a proxy server, check the "Use a proxy server for your LAN" box. If not, uncheck the box.
- Also click "OK" to save the changes and close Internet Properties.
Solution 3: Review SSL Settings
- Open Internet Explorer and click the gear icon (settings) in the top-right corner.
- Select "Internet options" and go to the "Advanced" tab.
- Scroll down to the Security section and ensure that "Use SSL 2.0" and "Use SSL 3.0" are checked.
- Uncheck "Use TLS 1.0" and check "Use TLS 1.1" and "Use TLS 1.2" (if available).
- Now hit a click on "Apply" and then "OK" to save the changes.
Solution 4: Check Network Time-Out Settings
- In QuickBooks, go to "Help" > "Internet Connection Setup."
- Choose "Use my computer's internet connection settings to establish a connection when this application accesses the internet."
- Click "Next" and then "Advanced Connection Settings."
- Increase the time-out settings to allow QuickBooks more time to connect with the server.
- Save the settings and restart QuickBooks.
Solution 5: Reset Internet Explorer Settings
- Open Internet Explorer and click the gear icon (settings) in the top-right corner.
- Select "Internet options" and go to the "Advanced" tab.
- Click "Reset" and check the box "Delete personal settings."
- Click "Reset" and then "OK" to apply the changes.
- Restart your computer.
Conclusion
We hope that you find this post helpful in fixing the QuickBooks Error Code 12029. In case the issue persists, then contact us at 1-800-615-2347.
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